Frequently Asked Questions
Help & FAQs
Find your answer here
General FAQs
Taking part in Children with Cancer UK's Weekly Winners Lottery couldn't be easier. One line costs just £1 per week and there is a draw every Friday. You can enter online here. Start by selecting the number of lines you would like to play each week (each line is one entry into the lottery) and you can play up to a maximum of 5 lines per week. Enter your contact details and set up you direct debit.
To enter over the phone, please call the lottery helpline on 01628 201 282.
The most convenient way to take part is by setting up a Direct Debit. That way we can ensure you never miss a draw. It also gives you complete flexibility with your payments with the option to amend or cancel at any time. You can set up your Direct Debit here.
When you play by card, cheque or postal order you can play for a fixed period of time. For payment in this way please contact the lottery helpline on 01628 201 282.
Yes, you will receive a unique lottery number for every entry you purchase. Lottery number(s) will be confirmed by post within 21 days. No ticket will be supplied.
You can have a maximum of five entries per week.
For example, that's the equivalent of £21.70 per month on Direct Debit.
Prize Draws
You could win one of 100 cash prizes each week. 1st prize £1,000, 2nd prize £250, 3rd prize £150, 4th prize £100, 5th prize £50 and 95 x £5 and don't forget you could win up to an amazing £25,000 in our Summer and Winter Superdraws!
If you want more chances to win, call our Lottery Helpline on 01628 201 282 or email info@childrenwithcancer.org.uk with details of your current Lottery subscription.
Children with Cancer UK's Weekly Winners Lottery is run by Children with Cancer UK and administered by CFP Lottery and Raffles who are our appointed External Lottery Agency. The Lottery is regulated by the Gambling Commission and complies with all Gambling Commission Requirements regulations under the 2005 Gambling Act. The licence number is 000-004700-N-36402-007. The UK Gambling Commission is the regulatory body for casinos, bingo clubs, gaming machines, and the larger society lotteries in Great Britain.
We hold our Superdraws twice a year and fill them with even bigger cash prizes. The jackpot for our Summer and Winter Superdraws is £25,000. To play the Superdraw you don't need to do anything different. As a weekly player, you'll automatically be entered, one entry for each weekly lottery entry!
All Lottery players have a unique Lottery number for their entry into the weekly draw. These numbers are then entered into an electronic system which pulls out 100 unique lottery numbers at random, in descending order of prize funds.
We will send your prize in the post. We will also announce weekly winners on our website.
How Funds are used
By being a player of our Weekly Winners Lottery you are making a huge difference to the lives of children with cancer and their families. All donations that we receive fund vital research that are looking into what causes childhood cancer as well as finding less harmful treatments that will prevent side effects. By taking part you are also aiding several welfare programmes that will offer much needed support to children and their families during hospital visits and after they have rung their end of treatment bell.
The prizes are funded by the income we receive from people taking part in the Children with Cancer UK's Weekly Winners Lottery. This makes up a very small part of the total income raised each week ensuring that every weekly lottery entry will make a difference. For every £1 donated, we raise over £5 more.
Payment Terms
Winners cheques are issues within 14 days of the draw and sent by first class post to the address the lottery numbers are registered to.
The most convenient way to take part is by setting up a Direct Debit. That way we can ensure you never miss a draw. You can set up your Direct Debit here.
For payment by debit card, cheque or postal please contact the lottery helpline on 01628 201 282. Unfortunately, we are unable to accept payment by credit card.
Please call a member of the Lottery team on 01628 201 282 who will be happy to help or email info@childrenwithcancer.org.uk.
If you want more chances to win, call our Lottery Helpline on 01628 201 282 or email info@childrenwithcancer.org.uk with details of you current Lottery subscription.
Problems & Complaints
We operate a Complaints and Disputes Procedure. If you have a complaint you can ring our Lottery team on 01628 201 282 or email info@childrenwithcancer.org.uk. If you are unhappy with the way a complaint is resolved you can contact the Independent Betting Adjudication Service (IBAS). IBAS acts as an impartial adjudicator on disputes between betting/gambling operators and their customers.
Contact Us
Please contact a member of the Lottery team on 01628 201 282 or email info@childrenwithcancer.org.uk. Alternatively you can contact us using the contact us form.
If you have a question about another area of Children with Cancer UK's work please contact Supporter Care on 020 7404 0808.
Play now to help more
children fight cancer
For as little as £1 a week, you could be one of our big winners - and help even more children with cancer ring the End of Treatment Bell.
Responsible Gambling
Are you gambling more than you really want to? If you are worried about your gambling or that of someone close to you, Gamble Aware can provide support and information. You can contact the national helpline by calling 0808 8020 133. Lines open 24 hours a day, 7 days a week.
Responsible Person: Gary Murphy, 51 Great Ormond Street London WC1N 3JQ. Licensed by the Gambling Commission under the Gambling Act 2005. Licence No. 4700. Please click here for more information.