Help and frequently asked questions

Taking part in Children with Cancer UK’s Weekly Winners Lottery couldn’t be easier. One line costs just £1 per week and there is a draw every Friday. You can enter online here. Start by selecting the number of lines you would like to play each week (each line is one entry into the lottery) and you can play up to a maximum of five lines per week. Enter your contact details and set up you Direct Debit.

To enter over the phone, please call the Lottery Helpline on 01628 201 282.

The most convenient way to take part is by setting up a Direct Debit. That way we can ensure you never miss a draw. It also gives you complete flexibility with your payments with the option to amend or cancel at any time. You can set up your Direct Debit here.

When you pay by card, cheque or postal order you can play for a fixed period of time. For payment in this way please contact the Lottery Helpline on 01628 201 282

Yes, you will receive a unique lottery number for every entry you purchase. Lottery number(s) will be confirmed by post within 21 days. No ticket will be supplied.

You can have a maximum of five entries per week.

For example, that’s the equivalent of £21.70 per month on Direct Debit.

You could win one of 100 cash prizes each week. 1st prize £1,000, 2nd prize £250, 3rd prize £150, 4th prize £100, 5th prize £50 and 95x £5 and don’t forget you could win up to £25,000 in our Summer and Christmas Grand Draws!

If you want more chances to win, call our Lottery Helpline on 01628 201 282 or email [email protected] with details of your current lottery subscription.

Children with Cancer UK’s Weekly Winners Lottery is run by Children with Cancer UK and administered by CFP Lottery and Raffles who are our appointed External Lottery Agency. The Lottery is regulated by the Gambling Commission and complies with all Gambling Commission Requirements regulations under the 2005 Gambling Act. The licence number is 4700. The UK Gambling Commission is the regulatory body for casinos, bingo clubs, gaming machines, and the larger society lotteries in Great Britain.

All lottery players have a unique lottery number for their entry into the weekly draw. These numbers are then entered into an electronic system which pulls out 100 unique lottery numbers at random in descending order of prize funds.

We will send your prize in the post. We will also announce weekly winners on our website.

By playing our Weekly Winners Lottery you are helping to make a big difference to the lives of children with cancer and their families. All donations that we receive fund vital research into the causes of childhood cancer as well as finding less harmful treatments that will prevent side effects.

The prizes are funded by the income we receive from people taking part in Children with Cancer UK’s Weekly Winners Lottery. This makes up a very small part of the total income raised each week ensuring that every weekly lottery entry will make a difference. For every £1 donated, we raise over £5 more.

Winners cheques are issues within 14 days of the draw and sent by second class post to the address the lottery numbers are registered to.

The most convenient way to take part is by setting up a Direct Debit. That way we can ensure you never miss a draw. You can set up your Direct Debit here.

For payment by debit card, cheque or postal order, please contact the Lottery Helpline on 01628 201 282. Unfortunately, we are unable to accept payment by credit card.

Please call the Lottery Team on 01628 201 282 or email [email protected].

If you want more chances to win, call our Lottery Helpline on 01628 201 282 or email [email protected] with details of you current lottery subscription.

We operate a Complaints and Disputes Procedure. If you have a complaint you can ring our Lottery team on 01628 201 282 or email [email protected]. If you are unhappy with the way a complaint is resolved you can contact the Independent Betting Adjudication Service (IBAS). IBAS acts as an impartial adjudicator on disputes between betting/gambling operators and their customers.

Please contact a member of the Lottery team on 01628 201 282 or email [email protected]. Alternatively you can contact us using the contact us form.

If you have a question about another area of Children with Cancer UK’s work please contact Supporter Care on 0800 222 9000